be better to find another solution that is built for modern printers, has the modules available for expansion, and is actively developing their solution and providing good service levels.” Should the PSP take the latter option, Cocks offers some words of advice on what to look for in a new MIS. He advises that the software should be an actively developed solution and not a product at risk of being “end-of-life”. It should also be web-friendly, suitable for the niche market where the user works, and be a modular system that allows for expansion. Cocks also says that PSPs should look for full integration and not have to spend money on custom APi development, seek a solution with a single database to manage, and that is from one vendor, as well as a supplier that offers local, direct, and personal support from print experts “Accura360 is constantly being developed with new modules and enhancements to existing modules; we provide one major upgrade per annum and many interim builds adding or enhancing features and fixing bugs,” he says. Updates to Accura360 include a new, web-friendly user interface with improved navigation and multi-tabbed interface, as well as TransferNow APi integration for seamless cloud file upload in the proofing workflow, online invoice payment, and the latest online portal from Accura in the form of AccuraOnline v7. Keep Up With a Changing Market Concluding the discussion is Joe Galeckas, senior sales executive at Wildcare Software, the company behind PrintLogic. Galeckas says if a business is struggling with its existing MIS, a complete overhaul may offer the most effective resolution. “Printing has changed massively,” Galeckas says, adding: “It was mainly litho work; steady, predictable. Now, you’ve got digital, large-format, and outsourcing mixed in. Businesses quote a job planning to print it in-house, then outsource when the order comes. You are more complex, adaptable, unpredictable; people work from home, jobs move machines and locations, speed matters, and your MIS needs to keep up. “With legacy systems, the supplier goes quiet after implementation and there is no proactive outreach about new features or capabilities. You’re stuck with day-one functionality: they’re maintaining it, not evolving it. A complete overhaul lets you reassess where you are, what works, and what’s missing. You’re not locked into old architecture.” Listing some of the key features to keep an eye out for when seeking a new MIS, Galeckas highlights ease of use, easy integration, ongoing supplier support, remote access, and stock management as major points. He also flags the importance of transparent pricing with no hidden fees and realistic timelines as being important to effective MIS. PrintLogic is the primary MIS offering from Wildcard, which recently launched an expanded web-to-print portal for 24/7 customer self-service ordering, which Galeckas says removes constant coordination demands. Wildcard has also expanded integrations with Xero, QuickBooks, courier companies, design tools, and third-party web-to-print systems – eliminating re-entry across systems. It has also developed a dedicated onboarding team to make sure most customers are fully live within four to six weeks. While there are differing views on what works best for a print business, in terms of either updating an MIS or a complete overhaul, the theme running throughout this discussion is for companies to ensure they have the best possible solution in place or else they risk falling behind. The MIS provider should demonstrate their continual development of the system, so you are not left behind your competition ▲ Trevor Cocks of Accura MIS says PSPs should look for full integration and not have to spend money on custom APi development with MIS ▼ Wildcard Software showcased its latest MIS at The Print Show 2025 MANAGEMENT INFORMATION SYSTEMS | ROB FLETCHER 58 Issue 359 - March | April 2026 email: editor@printmonthly.co.uk
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